Disclaimer Overview
Effective Date
This Medical Disclaimer is effective as of 28 January 2026.
The information provided via the Transtoyou platform, including website content, blogs, emails, product pages, nutrition tips, and advice from customer service, is for general informational purposes only. This content does not constitute medical advice, diagnosis, or treatment, and must not be used to make health decisions without professional consultation.
Platform Role
Transtoyou facilitates access to healthcare services but is not itself a healthcare provider.
Professional Care
All medical decisions are made by independent licensed physicians based on their professional judgment.
Information Purpose
All content is for general informational purposes and does not constitute medical advice.
Your Responsibility
You are responsible for providing accurate information and following medical guidance.
No Emergency Support
Important Emergency Notice
Transtoyou is not a substitute for emergency medical services.
If you experience an adverse reaction, a medical emergency, or severe side effects, immediately contact your physician or local emergency services.
Medical Prescriptions Based on Professional Judgment
Prescription Process
All prescription medications are only issued after a qualified physician has reviewed your medical information and judged the treatment to be safe and appropriate.
Transtoyou does not influence or override medical decisions made by independent doctors.
Medical Review
A qualified physician reviews your medical information and health history.
Professional Assessment
The physician makes an independent judgment on whether treatment is safe and appropriate.
Prescription Decision
Only if medically appropriate, the physician issues a prescription based solely on their professional opinion.
Informational Content Only
All medical, pharmaceutical, and health-related information provided through our services is intended to increase general awareness and understanding. It is not tailored to individual circumstances and should not be interpreted as a personal medical recommendation.
Website Content
General health information and service descriptions
Blog Articles
Educational content about health topics
Email Communications
Updates, tips, and informational messages
Product Pages
Product descriptions and general usage information
Please Note
None of our informational content is tailored to individual circumstances. Always consult with a healthcare professional before making health decisions based on general information.
No Liability for Incorrect Use
Transtoyou cannot be held liable for the misuse, incorrect use, or off-label use of any product obtained via the platform. It is your responsibility to follow all instructions and warnings provided by the prescribing physician and dispensing pharmacy.
Physician's Instructions
Follow all guidance provided by your prescribing physician regarding dosage, timing, and duration of treatment.
Pharmacy Guidelines
Adhere to all warnings and instructions provided by the dispensing pharmacy.
Patient Information Leaflet
Read and follow the official patient information leaflet included with your medication.
Nutrition and Lifestyle Advice
Any nutritional or lifestyle advice offered via Transtoyou (e.g. blog content, emails, TTY points) is general in nature and not intended to replace individual medical or dietary counseling. Unless explicitly stated, no part of this content should be interpreted as personalized advice.
General Guidance Only
Our nutritional and lifestyle content is designed to provide general wellness information. For personalized dietary advice, please consult a registered dietitian or your healthcare provider.
User Responsibility
By using Transtoyou, you acknowledge that:
Accurate Information
You are responsible for the accuracy of the medical information you provide.
Supplementary Service
You understand that the services offered do not replace regular check-ups or in-person care with your general practitioner or specialist.
Medication Compliance
You will use prescribed medications in accordance with medical guidance and the patient information leaflet.
Product Information Does Not Replace Leaflets
Information about pharmaceutical products is provided for general understanding and must not replace the official patient information leaflet or your doctor's instructions.
Contact
For any questions or clarifications regarding this Medical Disclaimer, please contact us:
Privacy & Compliance
For questions about this disclaimer:
privacy@transtoyou.com
General Support
For general inquiries:
support@transtoyou.com
Help Center
Visit our help center for FAQs:
Help Center
Your Health, Our Priority
We're committed to providing transparent information about our services and your responsibilities as a user of our platform.
